Care Coordinator - Workers Compensation

Job Summary

To enhance operational efficiency, the full-time Care Coordinator - Workers Compensation will manage case coordination tasks, support case managers, and provide customer support in a fully remote environment.

Key responsibilities:

• Provide accurate information to callers and triage calls for clinical consultation and case managers
• Enter and maintain claims data in the claims management system and verify information in the Ahshay database
• Support clinical staff with scheduling, medical record requests, and case management components

Required qualifications:

• AS/AA degree or two years of college preferred
• Experience in a medical office environment preferred
• Knowledge of medical terminology strongly preferred
• Previous customer service experience in a fast-paced environment preferred
• Proficiency in computer programs such as MS Word and MS Excel