Care Management Supervisor

Job Summary

Providing daily supervision of care management activities, the full-time remote Care Management Supervisor will oversee case managers and care coordinators, ensuring compliance with health plan requirements and delivering high-quality, patient-centered care.

Key Responsibilities

• Supervise care management teams, ensuring adherence to policies and regulatory requirements
• Monitor implementation of care management processes and ensure compliance with NCQA standards and regulations
• Conduct performance evaluations and provide mentorship to care management staff

Required Qualifications

• High school diploma; diploma/certificate in management preferred
• At least 2 years of case/care management experience in a medical group, IPA, and/or HMO setting preferred
• Knowledge of NCQA standards, CMS regulations, and HMO/ACO model structures
• Experience in managing diverse teams and leading quality-focused initiatives
• Proficient in Microsoft Office and ability to navigate other computer systems effectively