Care Navigator

Job Summary

To support patients in overcoming social barriers, the full-time Care Navigator will proactively identify and address social determinants of health needs through outreach, resource connection, and case management in a remote setting.

Key responsibilities

• Conduct proactive outreach to identify unmet social needs using a CMS-aligned SDoH assessment
• Connect patients to community resources and assist them through application and enrollment processes
• Document all interventions and follow up to ensure complete resolution of identified social barriers

Required qualifications

• High school diploma or GED; Bachelor's degree in public health or related field preferred
• Minimum of 2 years of experience in care coordination, patient navigation, or social services support
• Experience working with Medicaid, Medicare, or value-based care populations preferred
• Familiarity with community resources and benefit programs preferred
• Bilingual language skills are preferred