Care Navigator

Job Summary

To support a dedicated care team, the full-time Care Navigator will manage the identification, navigation, and resolution of social determinants of health (SDoH) for patients, conducting outreach and connecting them to community resources in a remote setting.

Key responsibilities

• Conduct proactive outreach to identify unmet social needs using a CMS-aligned SDoH assessment
• Engage patients in goal-oriented conversations to assess priorities and build rapport for non-clinical support
• Document all interventions and follow-ups accurately to ensure timely closure of SDoH cases

Required qualifications

• High school diploma or GED; Bachelor's degree in public health, human services, or related fields preferred
• Minimum of 2 years of experience in care coordination, patient navigation, or social services support
• Experience working with Medicaid, Medicare, or value-based care populations preferred
• Familiarity with community resources and benefit programs preferred
• Bilingual language skills are preferred