Care Navigator
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Job Summary
To support patient care, the full-time Care Navigator will manage the identification, navigation, and resolution of social determinants of health (SDoH) needs for an assigned panel, conducting outreach and connecting patients to community resources while working remotely.
Key responsibilities
- Conduct proactive outreach to identify unmet social needs using a CMS-aligned SDoH assessment
- Engage patients in goal-oriented conversations to assess priorities and build rapport for non-clinical support
- Document all interventions and follow-ups accurately in Pt. 360, ensuring complete resolution of SDoH cases
Required qualifications
- High school diploma or GED; Bachelor's degree in public health, human services, or related fields preferred
- Minimum of 2 years of experience in care coordination, patient navigation, or community health
- Experience working with Medicaid, Medicare, or value-based care populations preferred
- Familiarity with community resources and benefit programs preferred
- Bilingual language skills are preferred
Complete Job Description
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