Care Navigator

Job Summary

To support patient needs, the full-time remote Care Navigator will identify and address social determinants of health (SDoH) by conducting outreach, connecting patients to community resources, and ensuring resolution of non-clinical barriers.

Key responsibilities

• Conduct proactive outreach to assess and identify patients' SDoH needs across various domains
• Connect patients to appropriate community resources and guide them through application and enrollment processes
• Document all interactions and ensure timely follow-up to confirm resolution of social barriers

Required qualifications

• High school diploma or GED; Bachelor's degree in public health, human services, or related fields preferred
• Minimum of 2 years of experience in care coordination, patient navigation, or social services support
• Experience working with Medicaid, Medicare, or value-based care populations preferred
• Familiarity with community resources and benefit programs is preferred
• Bilingual language skills are preferred