Care Transition Specialist

Job Summary

Supporting members during their transition from inpatient care, the fully remote Care Transition Specialist will engage with patients post-discharge, educate them on health management, and coordinate necessary services to ensure continuity of care and positive health outcomes.

Key responsibilities

• Contact members post-discharge to review instructions and identify needs, escalating urgent issues to the clinical team
• Assist with scheduling follow-up visits and facilitate referrals to home health and community services
• Document outreach outcomes and monitor high-risk members, ensuring compliance with organizational and regulatory standards

Required qualifications

• Bachelor's degree in health sciences, psychology, social work, nursing, public health, or a related field
• 1-2 years of relevant experience in healthcare or member-facing roles such as case management
• Knowledge of managed care principles and discharge planning
• Strong communication and interpersonal skills
• Ability to work independently and manage multiple priorities