Case Coordinator

Job Summary

To provide excellent customer service and internal support, the full-time Case Coordinator will manage a caseload of Workers' Compensation claims while working remotely, collaborating with the Clinical Case Management Team, and ensuring adherence to company guidelines.

Key responsibilities

• Manage and document a caseload of Workers' Compensation claims in collaboration with the Clinical Case Management Team
• Process treatment services and verify return-to-work statuses through communication with claim parties
• Maintain knowledge of relevant Bureau of Workers' Compensation rules and company policies

Required qualifications

• High school diploma or GED required
• Clerical or customer service experience preferred
• Proficiency in Microsoft Office and strong organizational skills required