Case Management Referral Coordinator

Job Summary

Detail-oriented and customer-focused, the part-time hourly Case Management Referral Coordinator will manage referral requests from start to finish in a fully remote environment, ensuring accurate data entry, appropriate assignment, and timely communication with customers.

Key responsibilities:

• Managing the referral email inboxes and processing referral requests
• Utilizing the ALARISware System for entering and fulfilling referrals
• Collaborating with internal and external partners to enhance customer experience

Required qualifications:

• Minimum of High School Diploma or equivalent
• Proficiency in Microsoft Office and relevant computer applications
• Basic business and customer service experience preferred
• Ability to work independently with minimal supervision
• Strong organizational and time management skills