Case Manager, Patient Services

Job Summary

Providing personalized assistance to patients and caregivers with complex medical conditions, the full-time remote Case Manager, Patient Services will navigate healthcare insurance, perform administrative functions, and collaborate with various stakeholders to ensure patient access to therapy.

Key responsibilities:

• Work directly with patients and caregivers to facilitate access to PTC products
• Build positive relationships with internal and external stakeholders to coordinate patient care
• Maintain compliance with laws and regulations while managing patient cases and documentation

Required qualifications:

• Bachelor's degree with 3 to 5 years of Case Management experience, particularly in orphan/rare disease
• Strong problem-solving skills and the ability to anticipate and respond to patient needs
• Experience in a team environment, collaborating with internal and external members
• Proficiency in Microsoft Office and CRM systems
• Knowledge of pharmacy billing, prior authorization, and peer-to-peer review processes