Casino Account Associate - MI Licensed
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Job Summary
Managing the day-to-day operations of casino VIP accounts, the full-time remote Casino Account Associate - MI Licensed will focus on maintaining and growing player activity through outbound sales communication, developing and retaining high-value customers, and ensuring compliance with reinvestment guidelines.
Key responsibilities
- Monitor customer betting behavior and promote appropriate reinvestment offers
- Engage potential VIP customers through direct outreach and upsell gaming products and services
- Collaborate with internal teams to address service failures and support VIP events
Required qualifications
- 2+ years of experience in sales and customer service, preferably in a casino VIP environment
- Legal authorization to work in the U.S. without immigration sponsorship
- Ability to operate computers and other technological devices for extended periods
- Outstanding verbal and written communication skills
- Commitment to responsible gambling policies and procedures
Complete Job Description
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