CBO Specialist II
Job Summary
As a full-time remote CBO Specialist II, the candidate will manage professional billing, posting, and collection processes for ProMedica Physicians, ensuring accurate follow-up on denied insurance claims and monitoring payment policy changes.
Key responsibilities
- Facilitate accurate billing and collection processes for professional services
- Follow up on denied claims and identify trends causing inaccuracies or denials
- Monitor changes in payment policies and ensure proper edits in the Practice Management system
Required qualifications
- High school diploma or equivalent
- Experience reading and interpreting payor Explanation of Benefits
- Experience navigating insurance payor websites for eligibility and claim status
- Experience with insurance appeals and interpreting payment policies
- Three to five years of insurance follow-up experience in a physician practice or billing setting
Complete Job Description
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