Celtic Travel Specialist

Job Summary

Combining destination knowledge with consultative sales skills, the full-time remote Celtic Travel Specialist will engage with guests and trade partners to create and manage high-quality custom travel bookings while ensuring clear communication and meticulous record-keeping throughout the process.

Key Responsibilities

• Engage with guests and trade partners through various communication channels to establish travel preferences and convert enquiries into confirmed bookings
• Provide timely and accurate communication to guests and trade partners, ensuring all requirements and expectations are clearly understood and documented
• Meet established sales targets by proactively following up and utilizing strong product knowledge for upselling and cross-selling opportunities

Required Qualifications

• 1+ years of experience in a frontline operations role in travel, hospitality, or a related field
• Proven sales and customer service experience, particularly in consultative selling and ongoing booking support
• Strong computer skills and ability to navigate multiple platforms in a remote setting
• Ability to learn and adapt to new systems and technologies effectively
• Experience in maintaining accurate booking records and coordinating with internal teams and customers