Certified Healthcare Access Manager

Job Summary

Leading a dynamic Patient Access operation, the full-time Certified Healthcare Access Manager will oversee daily operations in scheduling, registration, financial clearance, and insurance verification while ensuring a patient-centered experience and compliance with regulatory requirements in a remote setting.

Key responsibilities

• Oversee day-to-day operations of financial clearance, scheduling, and pre-registration to ensure timely and accurate patient service
• Monitor workflows and productivity to meet performance standards while maintaining compliance with regulatory requirements and payer guidelines
• Supervise, hire, onboard, and develop team members, fostering a high-performing and inclusive culture

Required qualifications

• Certified Healthcare Access Manager (CHAM) within 2 years from the National Association of Healthcare Access Management (NAHAM)
• Bachelor's Degree in a related field
• Experience in healthcare access or revenue cycle operations
• Strong understanding of payer requirements and patient financial responsibility
• Proven leadership skills in managing teams and driving process improvements