Certified Ophthalmic Assistant (COA)
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Job Summary
To support patients with chronic eye diseases, the full-time Continuous Care Coach, holding a Certified Ophthalmic Assistant (COA) designation, will manage patient caseloads remotely, ensuring personalized care plans and ongoing support through effective communication and engagement.
Key responsibilities
- Manage patient caseloads and communicate with patients and their families to assess care needs
- Develop and implement personalized care plans while facilitating access to necessary resources and services
- Collect health outcomes data and provide education to support patients' self-management and treatment adherence
Required qualifications
- Active Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT/COMT) designation
- 2+ years of work experience in eye care preferred
- Proficiency with Electronic Medical Record (EMR) systems is preferred
- Ability to work effectively in a remote team environment with minimal supervision
- Strong consultative skills to provide guidance and support to patients
Complete Job Description
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