Certified Revenue Cycle Specialist

Job Summary

To support the financial operations of the healthcare system, the full-time Certified Revenue Cycle Specialist will manage patient accounts, handle billing and collections, and provide customer service while working in a hybrid environment.

Key responsibilities

• Receive and respond to patient inquiries regarding account issues, processing an average of 66 calls daily
• Submit compliant bills to third-party payors and follow up on collections to secure payments owed
• Analyze and resolve delinquent accounts, determining appropriate follow-up actions and payment plans

Required qualifications

• Two years of recent experience in billing or collecting healthcare accounts, or four years of general collection, billing, or customer service experience
• Equivalent combination of education and experience may be considered
• Certified Revenue Cycle Specialist (CRCS) certification required within 18 months of hire