Change Control Analyst

Job Summary

Working remotely, the full-time Change Control Analyst will manage the end-to-end change lifecycle, ensuring compliance and coordination across technical and business teams in an EHR modernization environment.

Key Responsibilities

• Coordinate changes from initial request through assessment, approval, implementation, and closure, ensuring all records are complete and traceable
• Create and maintain accurate ServiceNow Change and Requested Item records, monitoring workflow status and record quality
• Support Change Control Board governance by preparing agendas, documenting discussions, and tracking action items and approvals

Required Qualifications

• 2 to 5 years of experience in change management, configuration management, or related technology operations
• Hands-on experience with ServiceNow, particularly with Change and Requested Item records
• Experience coordinating work from incident or request intake through production implementation and closure
• Bachelor's degree required
• Active Public Trust clearance required