Change Control Analyst

Job Summary

To support an EHR modernization environment, the remote Change Control / Configuration Analyst will manage the end-to-end change lifecycle, maintain ServiceNow records, and support Change Control Board governance, requiring 2 to 5 years of relevant experience and an active Public Trust clearance.

Key Responsibilities

• Coordinate changes from intake through assessment, approval, implementation, and closure
• Create, review, and maintain ServiceNow Change and Requested Item records throughout the change lifecycle
• Prepare CCB agendas and document discussions, decisions, and follow-up actions for governance compliance

Required Qualifications

• 2 to 5 years of experience in change management, configuration management, or IT service management
• Hands-on experience with ServiceNow, particularly with Change and Requested Item records
• Experience coordinating work from incident or request intake through production implementation
• Understanding of change, incident, request, and configuration management processes
• Bachelor's degree required