Change Control Analyst

Job Summary

To support EHR modernization efforts, the remote Change Control Analyst will manage the end-to-end change lifecycle, maintain traceable ServiceNow records, and support Change Control Board governance while ensuring compliance and effective coordination across technical and business teams.

Key Responsibilities

• Coordinate changes from initial request through assessment, approval, implementation, and closure
• Create and maintain accurate ServiceNow Change and Requested Item records throughout the change lifecycle
• Prepare CCB agendas and document discussions, decisions, and follow-up actions to ensure governance compliance

Required Qualifications

• Bachelor's degree required
• 2 to 5 years of experience in change management, configuration management, or IT service management
• Hands-on experience with ServiceNow, particularly with Change and Requested Item records
• Experience supporting Change Control Board meetings and documenting discussions and decisions
• Active Public Trust clearance required