Change Management Lead
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Job Summary
To support a project in the higher education sector, the remote Change Management Lead will design and implement the organizational change management strategy for a PeopleTools upgrade, ensuring readiness among staff and stakeholders through targeted communications and training initiatives.
Key responsibilities
- Develop and execute the change management strategy, including stakeholder analysis and success metrics
- Conduct training needs analysis and create training plans, user guides, and e-learning content
- Monitor adoption and system usage, coordinating user issue resolution and maintaining change risks and dependencies
Required qualifications
- 7+ years of organizational change management experience, including two full ERP implementation or upgrade projects as OCM Lead
- PROSCI, CCMP, or equivalent change management certification
- Experience in developing and delivering change management strategies for technology implementations
- Proven ability to develop and deliver end-user training programs
- Strong facilitation and stakeholder engagement skills across technical and business teams
Complete Job Description
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