Change Manager

Job Summary

Managing and coordinating IT changes, the full-time Change Manager will ensure changes are assessed, approved, scheduled, implemented, and reviewed with minimal impact to business operations in a remote environment.

Key Responsibilities

• Manage and coordinate Standard, Normal, and Emergency Changes within the IT environment
• Review Change Requests for completeness, risk, impact, and implementation plans
• Coordinate Change Advisory Board meetings and ensure appropriate scheduling of changes

Required Qualifications

• Knowledge of ITIL / IT Service Management
• Experience with ServiceNow Change Management
• Familiarity with Incident, Problem, and Change Management processes
• Proficiency in risk and impact assessment
• Experience in CAB coordination and stakeholder management