Channel Account Manager
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Job Summary
To drive partner expansion and retention, the full-time remote Channel Account Manager will build trusted relationships, deliver impactful solutions, and leverage AI tools to enhance partner satisfaction and loyalty.
Key responsibilities:
- Achieve and exceed quotas based on expansion performance and renewal outcomes
- Serve as a trusted advisor to partners, delivering solutions that enhance customer satisfaction and loyalty
- Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
Required qualifications:
- 5+ years of experience in account management, customer success, partner success, or channel sales roles
- Strong knowledge of the MSP space, preferably in the cybersecurity industry
- Experience using Salesforce or a similar CRM platform
- A genuine passion for the partner community and delivering meaningful cybersecurity outcomes
- Comfort using AI tools for practical day-to-day work
Complete Job Description
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