Channel Partner Specialist
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Job Summary
Providing support to Agent Channel Managers and their customers, the full-time Channel Partner Specialist will manage customer escalations, assist with billing disputes, and ensure timely service installations while working in a remote environment.
Key responsibilities
- Provide pre and post-sales support, including proposals, solutions, and order processing
- Analyze pricing data and assist in revenue tracking and sales initiatives
- Communicate regularly with partners to foster relationships and ensure access to current company information
Required qualifications
- High school diploma or GED
- Minimum of three years of experience in sales and/or service operations
- Experience working with commercial customers for at least three years
- Proficiency in Salesforce and Microsoft Office 365, including advanced Excel skills
- Experience in order processing, sales tracking, or invoicing for a minimum of three years
Complete Job Description
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