Check Support Coordinator

Job Summary

To support the check-cashing operations, the full-time remote Check Support Coordinator will manage daily reviews of maker performance, conduct fraud detection and forgery investigations, and assist field operations with check cashing activities.

Key responsibilities

• Review prior-day check-cashing activity and adjust maker limits as necessary
• Respond to inquiries from field staff and monitor the maker exception report for proper vetting
• Conduct fraud and forgery investigations and maintain required documentation for business check transactions

Required qualifications

• High School Diploma or equivalent
• 4 years of experience in check cashing or the check-cashing industry
• Ability to work a flexible schedule, including evenings and weekends
• Basic proficiency in Microsoft Office products
• Bilingual proficiency in English and Spanish is preferred