Chief of Staff to CCO

Job Summary

To drive business performance across the Customer organization, the remote Chief of Staff to the CCO will manage customer revenue metrics, prepare executive materials, and oversee renewal and retention reporting while collaborating cross-functionally.

Key responsibilities

• Manage customer revenue metrics in partnership with Finance, ensuring compliance with best practices
• Prepare executive and board materials that frame performance and investment asks in terms of business outcomes
• Own renewal rate reporting and variance analysis, explaining the drivers behind the numbers

Required qualifications

• Significant experience in strategic finance, FP&A, business operations, or related fields, preferably in a B2B SaaS environment
• Strong understanding of SaaS business models and recurring revenue metrics
• Experience with reporting and analytics tools such as Salesforce, Excel, SQL, Power BI, or Tableau
• Ability to analyze complex datasets and communicate insights to executive audiences
• Experience in private equity-backed environments or supporting executive-level reporting is a plus