Chief Operating Officer
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Job Summary
Transforming client delivery operations, the full-time remote Chief Operating Officer (COO) will lead the evolution of the global operating model, focusing on enhancing service quality, resource management, and operational execution to achieve exceptional client outcomes.
Key responsibilities
- Prioritize and evolve the delivery model while assuming leadership of client delivery functions and performance
- Design and implement a modern, AI-enabled delivery model that enhances quality, speed, and economic performance
- Build global delivery capabilities by identifying new talent markets and strategic partnerships to improve competitive differentiation
Required qualifications
- 20+ years of executive leadership experience in professional services or consulting environments
- Proven track record of scaling delivery organizations and driving operational transformation
- Deep expertise in professional services delivery, including resource management and client success
- Experience in building and leading global delivery centers or international talent ecosystems
- Bachelor's degree required; advanced degree preferred
Complete Job Description
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