Child Support Call Center Agent
Job Summary
Working remotely in a full-time capacity, the Child Support Call Center Agent will manage inbound inquiries for the New Jersey Department of Human Services, addressing customer questions and providing accurate information regarding child support services.
Key Responsibilities
- Respond to telephone inquiries and concerns using approved procedures while ensuring call quality and integrity
- Research and resolve customer inquiries related to child support payment histories and account details
- Document customer calls appropriately and communicate resolution options promptly
Required Qualifications
- High School diploma or GED
- 2 years of high-volume call center or customer service experience
- Experience with data entry and database documentation
- Own compatible equipment, including a PC with specific technical requirements
- Internet speed of at least 400 Mbps
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,725 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
