Child Support Call Center Agent
Job Summary
Handling inbound inquiries for the New Jersey Department of Human Services, the full-time Child Support Call Center Agent will respond to customer calls, provide accurate information regarding child support services, and document inquiries while working remotely.
Key Responsibilities
- Respond to telephone inquiries and concerns using approved procedures and guidelines
- Provide information on child support payment history and account inquiries
- Document customer calls and escalate issues as necessary while maintaining professionalism
Required Qualifications
- High School diploma or GED
- 2 years of high-volume call center or customer service experience
- Experience with data entry and database documentation
- Ability to provide own compatible equipment, including two monitors
- Internet speed of at least 400 Mbps required
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,590 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
