Child Support Call Center Agent
Job Summary
Responding to customer inquiries for the New Jersey Department of Human Services, the full-time Child Support Call Center Agent will manage inbound calls, provide accurate information regarding child support services, and document customer interactions while working remotely.
Key Responsibilities
- Handle inbound calls, addressing customer inquiries and concerns using approved procedures
- Provide information on child support payment histories and account details
- Document customer calls, gather information, and resolve inquiries professionally
Required Qualifications
- High School diploma or GED
- Two years of high-volume call center or customer service experience
- Experience with data entry and database documentation
- Ability to type at least 30 words per minute
- Must have personal equipment meeting specified technical requirements, including dual monitors
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,905 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
