Claims Administrative Assistant

Job Summary

As a vital support to the claims team, the remote Claims Administrative Assistant will manage the team's shared inbox, facilitate the claims process by organizing documentation, and assist with various administrative tasks to ensure efficient operations in a fast-paced environment.

Key responsibilities

• Monitor and manage the claims team's shared email inbox, ensuring timely triage and response to inquiries
• Assist Claims Specialists by preparing and submitting first notices of loss (FNOLs) and maintaining accurate records of claims activity
• Support the claims team with ad hoc requests, data organization, and preparation for client meetings and claims reviews

Required qualifications

• 0-2 years of experience in an administrative, customer service, or operations role; insurance experience is a plus
• Strong organizational skills with a keen attention to detail and ability to manage multiple tasks
• Proficiency in digital tools, including email and spreadsheets, with a readiness to learn new software
• Clear written and verbal communication skills, demonstrating professionalism and good judgment
• Interest in learning about commercial insurance and the claims process