Claims Consultant

Job Summary

Serving as the primary claims support resource, the full-time remote Claims Consultant will manage claims-related inquiries from service teams, brokers, and clients while providing timely updates, issue resolution, and guidance to enhance the client experience.

Key responsibilities

• Act as the main point of contact for claims inquiries, ensuring efficient communication and issue resolution
• Research and provide accurate claims information using internal resources and systems
• Participate in client meetings and discussions to address claims-related questions and improve service delivery

Required qualifications

• 2 or more years of experience in claims, insurance operations, customer service, or account management
• Bachelor's degree or equivalent combination of education and relevant work experience
• Ability to manage multiple priorities in a fast-paced environment