Claims Intake Specialist
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Job Summary
To support efficient claims processing, the full-time Claims Intake Specialist will manage daily work plans, provide second-tier support for data entry discrepancies, and ensure compliance with client turnaround times in a fully remote environment.
Key responsibilities
- Manage daily work distribution and ensure timely completion of tasks to meet client turnaround times
- Provide second-tier support to data entry processors and resolve submission discrepancies according to client business rules
- Proactively communicate potential issues and manage specialized workflows to support client requests that deviate from standard processes
Required qualifications
- High school diploma or equivalent
- 1+ years of related experience in claim processing, dental front office administration, or health/dental insurance
- Successful completion of a pre-employment online alphanumeric data entry assessment with a minimum score of 7000 KSPH and 98% accuracy rate
- Knowledge of insurance EOBs and billing codes
- Basic proficiency in Microsoft applications
Complete Job Description
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