Claims Manager

Job Summary

Managing a team of Claims Analysts remotely, the full-time Claims Manager will oversee daily operations, ensure quality and production goals are met, and support staff development while handling complex claim issues.

Key responsibilities

• Supervise and manage multiple teams of Claims Analysts and outsourced vendor staff to meet client and corporate commitments
• Address complex claims and customer service inquiries, providing guidance on processing procedures
• Implement new client integrations and retain existing clients while driving team performance and quality standards

Required qualifications

• High School Diploma or GED equivalent
• 3-5 years of claims processing experience
• Previous supervisory or management experience
• Ability to work independently with minimal supervision
• Strong leadership and organizational skills