Claims Quality Analyst
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Job Summary
Supporting the Claims Quality Assurance team, the full-time Claims Quality Analyst will review casualty claim files, conduct performance audits, and manage reporting to ensure compliance with best practices, working in a hybrid or remote capacity based on location.
Key responsibilities
- Review casualty claim files to assess quality and adherence to policies and procedures
- Conduct claims performance reviews and analyze audit results to identify trends
- Manage the audit database and develop reporting to communicate findings to Claims leadership
Required qualifications
- 7 years of claims handling experience, particularly in auto investigations and bodily injury claims
- 3 years of claims auditing experience
- Bachelor's degree in Communications, Education, Business, or a related field preferred
- Strong knowledge of regulatory requirements and insurance industry standards
- Experience with current technology, databases, and reporting tools
Complete Job Description
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