Claims Quality Improvement Analyst

Job Summary

To enhance claims management quality, the full-time remote Claims Quality Improvement Analyst will analyze company data, facilitate file evaluations, and collaborate with operations leaders to ensure compliance with regulatory standards and best practices.

Key responsibilities

• Develop and execute the vision for the quality improvement function within the claims department, ensuring adherence to best practices and regulatory requirements
• Create and maintain dashboards for file audits to inform Claims leadership on performance trends and areas for improvement
• Collaborate with claims leaders to implement policies, standards, and processes that foster a center of excellence in Claim Quality Improvement

Required qualifications

• 3+ years of experience in auto and/or casualty claims handling
• Experience in claims audit, quality improvement, or quality assurance
• Extensive knowledge of claims processes and the insurance industry
• High School Diploma or equivalent; Bachelor's Degree in a related field preferred
• Familiarity with Guidewire ClaimCenter and project management experience preferred