Claims Resolution Adjuster II
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Job Summary
Investigating automobile accidents and assessing claims, the remote Claims Resolution Adjuster II will focus on property damage and bodily injury claims while providing exceptional customer service to clients in the Pacific and Mountain time zones.
Key responsibilities
- Support customers throughout the claims process by providing compassionate and clear communication
- Independently investigate casualty claims through detailed reviews of damage and policy interpretation
- Utilize phone, email, and video chat to facilitate a fast and fair claims experience for customers
Required qualifications
- Must reside in the Pacific or Mountain time zones
- Experience in claims handling or customer service roles
- Ability to interpret insurance policies and assess coverage
- Proficiency in using digital communication tools for customer interaction
- Strong investigative skills and sound judgment in decision-making
Complete Job Description
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