Claims Supervisor
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Job Summary
Leading a remote team, the full-time salaried Claims Supervisor will manage day-to-day operations, provide guidance to team members, and ensure accurate resolution of customer deductions and account discrepancies.
Key responsibilities
- Oversee daily activities and performance of the Claims team, ensuring timely and accurate completion of claims and account-resolution tasks
- Analyze trends in customer issues to implement sustainable corrective actions and improve operational efficiency
- Monitor claims aging and provide routine operational reporting to the Claims Manager, identifying risks and recurring issues
Required qualifications
- Bachelor's degree in Accounting, Finance, Business, or related field, or equivalent work experience
- 5+ years of experience in customer claims, deductions, Accounts Receivable, or related financial functions
- Prior supervisory or team-lead experience
- Strong analytical skills with the ability to identify root causes and drive resolutions
- Ability to coach and develop team members while maintaining accountability for performance
Complete Job Description
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