Claims Supervisor
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Job Summary
Providing leadership and oversight, the full-time Claims Supervisor will manage the daily operations of the Claims Department, ensuring timely and accurate claims processing while working remotely.
Key responsibilities
- Lead and supervise the Claims team, focusing on coaching, mentoring, and performance management
- Monitor team productivity and quality, ensuring adherence to service level agreements (SLAs)
- Collaborate with cross-functional partners to resolve claims processing issues and drive operational improvements
Required qualifications
- Bachelor's degree in business administration, healthcare administration, or a related field
- 5+ years of experience in the managed care industry with knowledge of claims processing and customer service
- Minimum 2-4 years of leadership or supervisory experience
- Proficiency in Microsoft Office Suite, especially Excel, Word, and reporting tools
- Demonstrated ability to analyze operational data and performance metrics
Complete Job Description
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