Claims Support Specialist

Job Summary

To ensure a seamless claims process, the full-time remote Claims Support Specialist will advocate for clients by managing claims, providing expert guidance, and collaborating with insurers and internal teams to optimize outcomes.

Key responsibilities

• Serve as the main point of contact for clients during the claims process, providing updates and strategic solutions
• Oversee the full lifecycle of claims, conducting audits and facilitating meetings to ensure alignment and transparency
• Educate clients on claims administration and risk management while leveraging technology to streamline claims handling

Required qualifications

• 3-7 years of experience in claims handling and advocacy, with strong knowledge of commercial lines claims
• Significant experience in policy interpretation and claims negotiation
• Familiarity with claims technology platforms and data analytics tools
• Exceptional problem-solving and strategic thinking abilities
• Adjuster's License or certifications related to claims management are a plus