Client Account Manager

Job Summary

To support client retention and growth, the full-time remote Client Account Manager will manage relationships with assigned clients, focusing on revenue retention, product adoption, and identifying new sales opportunities through regular check-ins and business reviews.

Key responsibilities

• Build and maintain strong relationships with client executives, understanding their business goals and aligning ASI solutions to meet those needs
• Conduct regular client check-ins and executive business reviews, monitoring product usage and client health
• Manage the client renewal process and develop strategies to achieve sales quotas and expand client accounts

Required qualifications

• Bachelor's degree in a relevant field or equivalent experience
• 3+ years of account management or sales experience in a similar industry
• Thorough knowledge of ASI software products and services
• Proficiency with sales management software and CRM systems
• Strong organizational skills and ability to work independently and collaboratively