Client Account Manager
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Job Summary
As a trusted partner for high-value clients, the full-time remote Client Account Manager will manage client relationships, drive account growth, and ensure successful adoption of ZayZoon's financial wellness solutions.
Key responsibilities
- Advise a portfolio of clients on utilizing ZayZoon's services to meet their business goals
- Identify upsell opportunities and develop plans to enhance client engagement and value
- Conduct business reviews and address client issues by collaborating with internal teams
Required qualifications
- 2+ years in a client-facing role with experience in account management and relationship building
- Proven ability to create and execute adoption plans that yield measurable results
- Familiarity with CRM and ticketing tools such as HubSpot, Intercom, or Jira
- Experience using data to provide actionable recommendations to clients
- Comfort with AI tools and a proactive approach to improving workflows
Complete Job Description
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