Client Account Manager

Job Summary

Managing the full financial lifecycle for a portfolio of clients, the full-time Client Account Manager will serve as the primary contact for assigned Billing Attorneys, overseeing billing processes, conducting audits, and collaborating with internal Finance groups in a remote capacity.

Key responsibilities

• Act as the single point of contact for assigned Billing Attorneys and their Practice Assistants, addressing financial-related inquiries and coordinating with various departments
• Conduct monthly check-ins with Billing Attorneys to review account status and ensure proper functioning of billing and collection processes
• Manage reversal projects and perform periodic billing audits on high-profile clients to ensure compliance with client-specific billing guidelines

Required qualifications

• Undergraduate degree in Business, Accounting, or Finance
• 6+ years of experience in legal billing
• Proficiency with MS Word and Excel, including formulas, pivot tables, and filters
• Working knowledge of Aderant and BillBlast, with experience in electronic billing systems preferred
• Prior experience with the collection of outstanding accounts receivable is preferred