Client Account Specialist

Job Summary

To support the billing and collections department, the full-time remote Client Account Specialist will manage aged accounts receivable, facilitate timely collections, and maintain accurate billing records while collaborating with attorneys and the collections team.

Key Responsibilities

• Review aged accounts receivable and communicate with billing attorneys and clients to ensure timely collections
• Proactively manage problematic accounts and collaborate with the collections team to resolve issues
• Update the collections database and create spreadsheets outlining billing, payments, and outstanding invoices

Required Qualifications

• 2+ years of experience working in a law firm as an accounts receivable professional
• 2+ years of experience with successful accounts receivable management
• Intermediate or advanced knowledge of Excel for creating and maintaining spreadsheets
• Intermediate to advanced knowledge of collection software
• Familiarity with the firm's business processes and operations