Client Administration Assistant

Job Summary

Providing essential administrative support remotely, the part-time Client Administration Assistant will manage drug testing and background check processes, reconcile invoices, and assist with FMLA requests while ensuring compliance with relevant laws and delivering excellent customer service.

Key responsibilities

• Manage the drug testing and background check processes for clients
• Reconcile monthly invoice adjustments for billable services
• Provide customer service support to clients and worksite employees, including handling FMLA requests as needed

Required qualifications

• 1+ years of experience in a customer service or client-facing role
• Experience in HR or a similar field is preferred
• High School Diploma required
• Proficiency in MS Office and strong computer skills
• Professional services experience or PEO knowledge is preferred