Client Analyst

Job Summary

Providing exceptional service to clients, the full-time remote Client Analyst II will maintain client benefits websites, execute benefits-related processes, and offer operational support to clients and their participants.

Key responsibilities

• Deliver ongoing service to support client requirements and business needs
• Maintain and update client benefits websites while performing audits to ensure data integrity
• Manage inbound and outbound file processing and resolve participant inquiries

Required qualifications

• Bachelor's degree or equivalent combination of education and experience
• Advanced proficiency in Microsoft Excel and familiarity with Microsoft Office products
• Extensive experience with databases, including data interpretation and manipulation
• Strong analytical skills and ability to think creatively and independently
• Experience with benefits administration systems or related software platforms