Client Data Services Manager

Job Summary

Managing client data services, the full-time salaried Client Data Services Manager will employ innovative tactics for account set-up, bond delivery, and data management while ensuring compliance and driving team productivity in a remote environment.

Key responsibilities

• Oversee the coordination and efficiency of the Data Services team, adhering to workforce management metrics
• Develop and maintain a framework for sustainable client relationships through high-quality service tactics
• Lead projects and collaborate with various teams to achieve strategic business goals and ensure compliance with service level agreements

Required qualifications

• Minimum of 7 years of related experience
• Preferred Bachelor's Degree or equivalent
• Extensive experience in talent and performance management
• Proven analytical and strategic abilities, including knowledge of continuous improvement methodologies
• Strong collaboration skills with the ability to effectively communicate ideas and strategies to various audiences