Client Delivery Analyst II
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Job Summary
Supporting the successful implementation of complex financial institution projects, the full-time remote Client Delivery Analyst II will consult with clients on business and technical requirements, coordinate operational implementations, and provide technical support throughout the project lifecycle.
Key responsibilities:
- Conduct client meetings to discuss project specifications and facilitate communication between clients and vendors
- Perform gap analysis to define system setup requirements and ensure accurate execution of project plans
- Provide technical support and post-implementation assistance to clients, ensuring quality throughout the implementation process
Required qualifications:
- Associate's degree in a related field or equivalent combination of experience and education required
- Bachelor's degree preferred
- Three years of related experience in the payment processing industry required
- Thorough understanding of payment card products and support services required
- Current contractor resource in a similar position performing all job requirements may be considered
Complete Job Description
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