Client Engagement Coordinator

Job Summary

Supporting Sales Executives throughout the client lifecycle, the full-time Client Engagement Coordinator will manage internal systems, oversee order fulfillment, and deliver exceptional customer service in a remote environment.

Key responsibilities

• Ensure smooth customer experience from contracting to the completion of the client lifecycle
• Oversee order fulfillment and management of implementations for subscriptions, products, services, and custom programs
• Process clients' orders accurately and promptly while managing invoicing, credits, and payment portals

Required qualifications

• Bachelor's degree in business, Finance, Communications, or related field, and/or minimum 3 years of project and/or sales support experience
• Proficiency in Microsoft Office and knowledge of Salesforce.com and Microsoft AX Dynamics
• Strong customer service and interpersonal abilities
• Ability to manage multiple projects concurrently with excellence
• Proactive self-starter with excellent organizational and problem-solving skills