Client Executive

Job Summary

Owning the strategic health and financial performance of key accounts, the full-time Client Executive will manage relationships with healthcare leadership, addressing enrollment and operational challenges while driving growth and measurable outcomes in a remote environment.

Key Responsibilities

• Own the strategic health, growth, and financial performance of a portfolio of Welby Health's largest accounts, ensuring retention and long-term value creation
• Develop and execute joint strategic roadmaps with client leadership, aligning capabilities to enterprise priorities and measurable outcomes
• Translate account performance data into actionable insights, identifying gaps and driving corrective actions to enhance client outcomes

Required Qualifications

• Minimum of seven (7) years experience in account management, client success, or commercial leadership with complex accounts
• Experience managing senior relationships across health systems or large medical groups
• Strong understanding of healthcare economics and revenue cycle management
• Demonstrated experience in managing contracts and ensuring compliance within client relationships
• Proven ability to influence senior stakeholders and navigate complex conversations