Client Experience Center Advisor

Job Summary

Owning the executive briefing and experience center engagement strategy, the full-time Client Experience Center Advisor will design and deliver high-impact experiences for clients, prospects, and key stakeholders in a hybrid work environment.

Key responsibilities

• Develop and evolve the Experience Center engagement strategy to align with organizational growth and brand initiatives
• Create and conduct guided tours and presentations tailored to diverse audiences, ensuring a professional and engaging experience
• Coordinate visitor schedules and maintain the readiness of exhibits and meeting spaces to facilitate seamless tours and briefings

Required qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Business, or a related field
• 5-7 years of experience in strategic marketing, marketing communications, or client experience
• Proven ability to deliver compelling presentations to executive and industry audiences
• Strong understanding of the financial services and credit union industry
• Experience leading executive briefing programs or high-profile client engagement initiatives